Frequently Asked Questions


Information is changing on a daily basis and the college will be working hard to proactively keep you informed. If there is something we missed or you need more information on, we urge you to 
please send us your questions and we will post the answers on this page. The more informed we are the more confident we will be in our response. 

In addition to the questions and answers for Bristol, below, we invite you to take a look at this recent Boston Globe article that provides great answers to questions about Covid-19.

 

What is remote learning?

In the March 18 update, we announced that Bristol is transitioning to remote learning when classes resume on March 30. What exactly does that mean? Remote learning is not the same thing as taking a typical online class. With remote learning, your instructors will be using a variety of tools to shift lessons and assignments to digital formats. This could include email, Blackboard, Zoom or other tools. Faculty are using the extra time next week to develop these plans and will be in touch with you regarding how they will handle your course. It will vary by course and instructor.

What is happening at my campus?

Please note that all college buildings, at all locations, are open only to students, faculty and staff. There is no public access.

The hours of each location is listed below. Access to computer labs will be limited to the rooms listed below. They will each be closed for cleaning from 2 to 4 p.m.

  • Attleboro Campus – Open Tuesdays and Wednesdays, 9 a.m. to 7 p.m.
    Computer lab (room 118) open 10 a.m. to 2 p.m. and 4 p.m. to 7 p.m.
  • New Bedford Campus – Open Wednesdays and Thursdays, 8 a.m. to 8:30 p.m.
    Computer lab (room 401) open 10 a.m. to 2 p.m. and 4 p.m. to 7 p.m.
  • Taunton Center – Open Mondays and Thursdays, 9 a.m. to 7 p.m.
    Computer lab (room 102) open 10 a.m. to 2 p.m. and 4 p.m. to 7 p.m.
  • Fall River Campus – Administrative office hours will vary.
    Computers will be available for student use in the Farley Learning Resources Center (A Building) and K130 on Monday through Thursday, 10 a.m. to 2 p.m. and 4 p.m. to 7 p.m.


Is anyone able to help me with questions during the COVID-19 social distancing time period?

Many campus services are available remotely. We encourage you to reach out to those departments by phone or email. You may leave a voicemail and we will call you back as soon as we can. In some cases, we are also able to hold a virtual meetings by appointment via Zoom or Microsoft Team. If you need to use one of these options, please contact the department via email so we can arrange an appointment time.


Are assignments due as scheduled from March 23 to March 27 (the week after Spring Break), or is it teacher-specific?

We recommend connecting directly with your instructors on any questions regarding your assignments.


Will graduation be postponed?

As of March 18, there has been no change to commencement ceremony plans. We continue to assess the situation daily. We’re keeping your best interest in mind and will be communicating any changes immediately. If eligible, please be sure to apply to graduate before the April 20 deadline.


What offices are still open?

Most student services and departments are available remotely. Whenever possible, appointments should be done by email, phone or virtually. We will be sharing a complete list of departments and their availability in the coming days to better serve your needs. View the college directory or browse our website for contact information.


What is going to happen to student teaching, clinical placements or internships?

Clinicals, internships, service-learning, field work or practica may continue as long as the placement site is able to host you. Unfortunately, many off-site placements are being cancelled.

CED 210/220 Internships and Service-Learning Students: Please contact the Experiential Education Center if you are experiencing this issue so they can best assist you with modifying projects or developing something new.

For students who have questions about their clinicals, field work, or practica, please contact your program’s academic dean or coordinators. View their contact information here.


What services are available on campus?

To maximize social distancing, most services are being offered remotely. However, select computer labs are open, on a modified schedule beginning on Monday, March 30, to provide students access to computers should they need them to complete their remote coursework.

  • Attleboro Campus – Open Tuesdays and Wednesdays, 9 a.m. to 7 p.m.
    Computer lab (room 118) open 10 a.m. to 2 p.m. and 4 p.m. to 7 p.m.
  • New Bedford Campus – Open Wednesdays and Thursdays, 8 a.m. to 8:30 p.m.
    Computer lab (room 401) open 10 a.m. to 2 p.m. and 4 p.m. to 7 p.m.
  • Taunton Center – Open Mondays and Thursdays, 9 a.m. to 7 p.m.
    Computer lab (room 102) open 10 a.m. to 2 p.m. and 4 p.m. to 7 p.m.
  • Fall River Campus – Administrative office hours will vary.
    Computers will be available for student use in the Farley Learning Resources Center (A Building) and K130 on Monday through Thursday, 10 a.m. to 2 p.m. and 4 p.m. to 7 p.m.

The Fitness Center, Dental Hygiene Clinic and Grimshaw-Gudewicz Art Gallery are closed entirely.

Please note that all college buildings, at all locations, are open only to students, faculty and staff. There is no public access.


What if I need technological assistance with email, Office 365 or Bristol Online?

Students needing assistance with remote learning should email eLearning@bristolcc.edu or call 774.357.2081. Please always use your college-issued email account to contact the college. Provide detailed information about your classes including class information and your instructor’s name.

In-person support for students and faculty is available at each location beginning on Monday, March 30 as follows:

  • Attleboro Campus – Computer lab (room 118), Tuesdays and Wednesdays, 10 a.m. to 2 p.m. and 4 p.m. to 7 p.m.
  • New Bedford Campus – Computer lab (room 401), Wednesdays and Thursdays, 10 a.m. to 2 p.m. and 4 p.m. to 7 p.m.
  • Taunton Center – Computer lab (room 102), Mondays and Thursdays, 10 a.m. to 2 p.m. and 4 p.m. to 7 p.m.
  • Fall River Campus – Farley Learning Resources Center (A Building) and K130, Mondays through Thursdays, 10 a.m. to 2 p.m. and 4 p.m. to 7 p.m.


I’m feeling really stressed out and anxious. What are my options?

There's a lot of information out there and we know it can feel overwhelming. Checking in with someone to make sure that you are staying on the right track might be a good idea.

Student Wellness - Michael Bensink and Jill Apicerno, Mental Health Counseling, Bristol Community College, Student Wellness 774.357.2379

CARE Team - To make a referral to the CARE Team, please visit BristolCC.edu/CareTeam.

Mass4You: Commonwealth of Massachusetts Employee Assistance Program - To  learn more about Mass4You, please click here or call 844.263.1982 (available 24/7)


Who can I contact regarding nursing orientation that was scheduled for April 14?

The nursing orientation scheduled for April 14 has been cancelled and we are in the process of notifying students. We are working on an alternate date but if this date cannot be established due to the changing COVID-19 environment we will move to an online orientation. Please keep checking the Bristol website and your email for updates. Thank you for your patience and we look forward to having you join our nursing family.


Can I get help with filing my FAFSA?

The Department of Education has a YouTube channel that is easy to use and can answer many questions. You can check it out here.


Do you have questions about your loans during this time?

Information regarding any type of federal aid is available at StudentAid.gov

You may also contact your loan servicer for details, to find your loan servicer log into this web page.


How do I contact my academic program dean?

Please reference this directory for the list of the deans, chairs and coordinators for the various academic programs at Bristol.