Student Support Services

Students taking classes, certificate or degree programs online have access to the same student support services as those students taking traditional face-to-face classes.

Library Resources

Students can access BCC’s online catalog, reference databases and research guides, contact a librarian via phone or email, or have books and media from the BCC library delivered to their local public library. For more information on the resources the library has to offer eLearning students or to contact the library visit the eLearning Library Resources page.

Tutoring and Academic Support

eLearning students can take advantage of on-campus tutoring and academic support services offered at BCC's physical campus locations by the Learning Commons.

Smarthinking Online Tutoring is also available for all BCC students free of charge. Students can submit written assignments for feedback, post questions, or interactive live with a tutor in a wide variety of subjects. View the Smarthinking Hours of Service to see what is available and when (math tutoring is available 24/7!) To access Smarthinking, log into eLearning and click on "Launch Smarthinking Online Tutoring" to get started.

Disability Support Services

If you would like to speak with someone regarding disability services and accommodations in the online classroom contact Disability Services.

Not sure if eLearning is for you? Taking Online Courses (PDF) and the Student Guide to Disability Services (.PDF) will provide you with some questions to consider before you register.

Assistive Technology Lab

The college does have an assistive technology lab that is available to students with disabilities. Please contact Disability Services to learn about what services are available and to learn more about the AT lab.

Accessibility and eLearning

Learn more about the accessibility features of the BCC eLearning system and associated technologies.


Students taking online classes can purchase their books at the BCC Bookstore. Books can be purchased in-person or ordered online. Students can have their books shipped or can pick them up at the campus location.

Technical Support

If you need help accessing your online courses or with using the eLearning system please contact us.